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Cookie Policy
Last updated: 2025-10-01
1. Overview
This Cookie Policy explains how JoinxUs ("we," "us," "our") uses cookies and similar technologies on our websites, web and mobile applications, and related online services (collectively, the "Service").
For information on how we handle personal data more generally, please see our Privacy Policy. Security measures are described on our Security page.
2. What Are Cookies?
Cookies are small text files placed on your device to store data that can be read by a web server in the domain that placed the cookie. We also use similar technologies such as local storage, session storage, SDKs, and pixel tags (collectively, "cookies").
3. How We Use Cookies
We use cookies to (a) enable essential functionality (authentication, security), (b) understand how the Service is used and improve performance, and (c) remember your preferences. We do not sell personal information and do not use cookies for cross-context behavioral advertising unless expressly stated and offered with an opt-out.
4. Types of Cookies We Use
4.1 Strictly Necessary
Required for core functionality such as sign-in, account routing, and security. These cannot be switched off in our systems.
- Examples: session/auth cookies (e.g.,
__Host-*,__Secure-*), CSRF tokens - Who sets them: JoinxUs
- Retention: Session or short-lived (minutes to hours)
4.2 Performance & Analytics
Help us understand usage patterns to improve reliability and user experience. Data is aggregated and de-identified where possible.
- Examples: analytics identifiers (e.g.,
_ga,_gid,_gat) - Who sets them: JoinxUs and/or analytics providers
- Retention: From session to up to 13 months (varies by provider)
4.3 Functionality
Remember preferences such as language, region, UI state, or previously viewed help topics.
- Examples: locale or theme preferences (e.g.,
jx_locale,jx_theme) - Who sets them: JoinxUs
- Retention: Session to 12 months
4.4 Payments & Payouts
Facilitate secure checkout, subscription management, and promoter payouts via Stripe.
- Examples: Stripe cookies set during checkout or Connect onboarding
- Who sets them: Stripe (third-party)
- Retention: Session to 24 months (per Stripe's policy)
Note: We do not store raw payment credentials on our servers.
We currently do not use advertising/retargeting cookies on core app surfaces. If this changes, we will update this Policy and your consent choices.
5. A Representative Cookie List
Cookie names can vary by environment and provider. Below is a representative (non-exhaustive) list:
| Category | Purpose | Examples | Who Sets It | Retention |
|---|---|---|---|---|
| Strictly Necessary | Auth/session, CSRF, routing | __Host-jx_session, jx_csrf |
JoinxUs | Session / short-lived |
| Performance | Usage analytics | _ga, _gid, _gat |
Analytics provider | Session–13 months |
| Functionality | Locale/theme preference | jx_locale, jx_theme |
JoinxUs | Up to 12 months |
| Payments | Checkout/Connect flows | Stripe cookies (various) | Stripe | Session–24 months |
Vendors and names may change over time; we will keep this Policy reasonably up to date.
6. Your Choices
6.1 Consent Banner & Settings
Where required (e.g., EEA/UK), we use a consent banner. You can manage non-essential cookies anytime via the "Cookie Settings" link (typically in the footer).
6.2 Browser & Device Controls
You can block or delete cookies in your browser. Blocking strictly necessary cookies may break core features (e.g., sign-in). Refer to your browser's help for instructions.
6.3 Global Privacy Control (GPC) & Do Not Track
We honor applicable Global Privacy Control signals where required by law. Industry support for "Do Not Track" is limited; we do not respond to DNT signals at this time.
7. Data Retention
Cookie lifetimes vary by type and provider. We aim to set reasonable durations and limit retention to what is necessary for the stated purpose.
8. Third-Party Cookies
Some cookies are placed by third parties (e.g., Stripe, analytics providers) to deliver features or measure performance. These third parties may treat information according to their own policies. We contractually require appropriate safeguards where applicable.
9. International Users
Our Service may store or access cookies from systems located in countries different from yours. Where required, we rely on appropriate safeguards for international transfers. See Privacy Policy for details.
10. Updates to This Policy
We may update this Cookie Policy to reflect changes in our practices or legal requirements. Material changes will be communicated via the Service or by email where appropriate. Continued use after the effective date constitutes acceptance.
11. Contact Us
Questions or requests regarding cookies: hello@joinx.us.